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Frequently Asked Questions
Get your questions answered before the demo! Be sure to check out our full Q&A section for more information.
Do you have a trial version available?
We do! Sesame Software provides a 2 week trial for on-premise deployment requests. The product is installed on a webinar with our support staff assisting, and you will get relevant training on the spot.
How quickly can your solution be implemented/activated?
Very quickly! You can be up and running within 30 minutes. For the on-premise deployment, you’ll need:
- a computer with 16GB RAM and a 4-core processor
- either Windows or UNIX
- a UTF-8 character set database
- The cloud deployment option is set up within hours of signing a contract
Does your solution offer cloud and/or on-premise backup storage options?
Yes, both cloud and/or on-premise backup storage options are offered! We have the only product that offers both on-premise and Cloud deployment for backup and recovery! Also, there is no surcharge for Cloud storage.
What impact does the replication have on system or user functionality on the Salesforce platform?
There is no impact! Salesforce is a multi-tenant environment, and each API server is shared with thousands of their customers, so the net impact of replication on overall system load and performance is negligible.
What platforms can be used to deploy Relational Junction?
Relational Junction is a Java application, which makes it cross-platform! Deployment options include:
- on-premise servers and personal computers, including Windows, Mac, and UNIX
- Amazon AWS
- Microsoft Cloud
- any cloud computing environment where you have access to install Java and Tomcat
What level of auditability does your solution provide for the backup?
The product will send you a daily log showing the records copied per object and whether added, updated, and deleted. There are also reject logs if record-level errors happen. You have access to these logs in the on-premise deployment option.