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Do you have questions about how our solution would work for you? Learn more about data warehousing, integration, and more below!

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Frequently Asked Questions

Get your questions answered before the demo! Be sure to check out our full Q&A section for more information.

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Do you have a trial version available?

We do! Sesame Software provides a 2 week trial for on-premise deployment requests. The product is installed on a webinar with our support staff assisting, and you will get relevant training on the spot.

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How quickly can your solution be implemented/activated?

Very quickly! You can be up and running within 30 minutes. For the on-premise deployment, you’ll need:

a computer with 16GB RAM and a 4-core processor
either Windows or UNIX
a UTF-8 character set database
The cloud deployment option is set up within hours of signing a contract

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Does your solution offer cloud and/or on-premise backup storage options?

Yes, both cloud and/or on-premise backup storage options are offered! We have the only product that offers both on-premise and Cloud deployment for backup and recovery!

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What backup volumes can be supported?

Unlimited! Our software uses patented and patent-pending technology to limit queries to manageable sizes, preventing fatal timeouts and staying within limits of the Salesforce API.

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What platforms can be used to deploy?

Our product is a Java application, which makes it cross-platform! Deployment options include:

on-premise servers and personal computers, including Windows, Mac, and UNIX
Amazon AWS
Microsoft Cloud
any cloud computing environment where you have access to install Java and Tomcat

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What level of auditability does your solution provide for the backup?

The product will send you a daily log showing the records copied per object and whether added, updated, and deleted. There are also reject logs if record-level errors happen. You have access to these logs in the on-premise deployment option.