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Frequently Asked Questions

Get your questions answered before the demo! Be sure to check out our full Q&A section for more information.

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Do you have a trial version available?

We do! Sesame Software provides a 2 week trial for on-premise deployment requests. The product is installed on a webinar with our support staff assisting, and you will get relevant training on the spot.

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How quickly can your solution be implemented/activated?

Very quickly! You can be up and running within 30 minutes. For the on-premise deployment, you’ll need:

a computer with 16GB RAM and a 4-core processor
either Windows or UNIX
a UTF-8 character set database
The cloud deployment option is set up within hours of signing a contract

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Does your solution offer cloud and/or on-premise backup storage options?

Yes, both cloud and/or on-premise backup storage options are offered! We have the only product that offers both on-premise and Cloud deployment for backup and recovery!

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What backup volumes can be supported?

Unlimited! Our software uses patented and patent-pending technology to limit queries to manageable sizes, preventing fatal timeouts and staying within limits of the Salesforce API.

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What platforms can be used to deploy?

Our product is a Java application, which makes it cross-platform! Deployment options include:

on-premise servers and personal computers, including Windows, Mac, and UNIX
Amazon AWS
Microsoft Cloud
any cloud computing environment where you have access to install Java and Tomcat

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What level of auditability does your solution provide for the backup?

The product will send you a daily log showing the records copied per object and whether added, updated, and deleted. There are also reject logs if record-level errors happen. You have access to these logs in the on-premise deployment option.

Trusted by the best in the business! You’re in good company.

"What we love about Relational Junction: Easy to install; Easy to use; Dynamic schema updates; Ability to synchronize in near real-time if required; Reliable; Great support."

AAPT

"RJ is both powerful and simple to use. We were productive using it from day one and have not looked back. We evaluated several integration tools, and after two years with RJ, we are confident we selected the right one."

– BioMarin

"RJ is setup and configured in a snap, and more importantly it has been running consistently without any major obstacles. Maintenance is simple and scalability is robust. We spent time evaluating other solutions, but RJ was our choice and it has turned out to be one of our best decisions thus far!”

– Rackspace

“Relational Junction scored big on all aspects. The automated data connectors ensured minimal manual intervention, freeing up capacity of IT resources to concentrate on other areas within the team. The support team is highly available and they clearly demonstrate an ownership attitude at every stage of the interaction.”

– NortonLifeLock

“It’s been a huge benefit for the college and it’s ended up saving us money. In the Return on Investment (ROI) world in which we operate, Relational Junction pays for itself.”

– Grove City College

"We needed the data for integrations, analytics, and compliance – we chose Sesame Software. The setup does not require professional services, and it is very straightforward. More importantly, it just works. Very reliable and very fast!"

– ERT

"RJ is a great tool. It was the perfect solution for our needs, making all the data available for our custom applications. It greatly simplified daily automated updates. It also provided a simple way to keep our analytics data warehouse up-to-date."

– Union Rescue Mission

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