SESAME SOFTWARE

“We had planned a project to build a proper customer database repository in-house, to replace the poorly designed CRM database from our previous vendor. The Sesame Software for Salesforce product eliminated the need, saving us countless hours of work and ongoing maintenance for an inhouse database. Sesame Software’s product has been running smoothly since June 2005. The level of support, and the level of understanding of how Salesforce.com works, has been a tremendous benefit to our own implementation. I strongly recommend this product and the vendor to anyone who needs to integrate internal applications to their Salesforce.com data, without requiring a knowledge of SOAP or the Salesforce.com API.”

“We first became interested in Sesame Software to address some complex issues with our initial data load. We wanted to stage the data into a MySQL database, manipulate it as appropriate, and move it from there into Salesforce. Sesame Software, with its bi-directional replication, made that process work for us with minimum pain. Along the way, we started having all sorts of thoughts about how to leverage the power of Sesame Software. The biggies for us are the ability to do complex reporting off of the MySQL database and the ability to do integrations with greater control. The support from Sesame Software simply couldn’t be better.”

“We needed a cost effective solution to help us gain a single view of our customers as well as free us of some of the reporting limitations inherent in Salesforce. Sesame Software helps us do that by allowing us to replicate Salesforce data hourly into our data warehouse. It has also opened up integration possibilities with many of other legacy systems that do not support web services. What we love about Sesame Software: Easy to install; Easy to use; Bi-directional data transfer; Dynamic schema updates; Ability to synchronize in near real-time if required; Reliable; Great support.”

“Sesame Software is a nice tool for replicating your Salesforce database. With it’s easy-to-us configuration file approach, it’s very easy to setup/schedule jobs to run as needed. I particularly like it in a scenario where you have a development team that doesn’t need to learn the Salesforce API, but can code in Oracle/MySQL like it’s nobody’s business. Just hookup Sesame Software and have them make their updates right into Oracle/MySQL and then sync the updates back. Piece of cake! You can tell the application was written by someone that has a lot of experience with Salesforce because it works around Salesforce’s nuances. Nice!”

“We’ve been using Sesame Software for the last 1 1/2 years to mirror Salesforce with our MySQL database which drives our customer facing website Crushnet.com and acts as a data warehouse for our winery operations data. Sesame Software is easy to configure and highly customizable. Product support is fantastic!”

“Highly Integrated with Salesforce.com; Scalable Solution; Cost Effective; Portable; Ease of Deployment and Maintenance; Responsive Product Support. We use Sesame Software in two areas. One area is the replication of cloud data to an in-network database supporting our downstream business processes and reporting needs as well as our BCDR requirements. The second area is the ETL tool allowing us to bi-directionally share and maintain operational data across Salesforce.com and several non-cloud based applications such as EDI, Analytics, and reporting services.”

“We adopted Sesame Software because it’s a very powerful and complete product for integration. We use Sesame Software to mirror Salesforce and sync data to our SQL server every 30 min. It works great for us. Sesame Software helped us to set up the product, so we didn’t have to do much to get it going. We used the SQL database to do reporting because Reporting Services builds more complicated report. Sesame Software has great products and provide more functions than we need. We’ll explore more features when requirements come up. Also the pricing works out very well for us too. We are very happy with Sesame.”

“Sesame Software is indispensable and error free. If you’re used to using SQL, then it’s the natural way to go. Finding data in a database is much easier than running reports in Salesforce, exporting through the dataloader, or using the API. Mass updates are no problem and it’s much easier than excel. We’ve added database triggers and integrated to other databases and internal applications to tie Salesforce right into our infrastructure, and we couldn’t do it in our timeframes without it. Sesame Software makes Salesforce seem like a locally installed application, and I couldn’t live without it!”

“We’ve used Sesame Software to replicate our Salesforce data to Oracle for over a year. We were hitting Salesforce formula limits, needed to move data easily between objects, and wanted the power of SQL for exports and imports. With an Oracle back-end and Oracle Application Express, we solved these issues. Since calculations are mission-critical, our Sesame Software interface runs every 10 minutes, 24/7. Setup was surprisingly easy—I handled it as CTO with minimal developer skills—and maintenance is simple. The Sesame Software team is extremely responsive, usually replying within minutes and resolving any issues within hours. The data movement algorithms are well designed and need little tweaking.”

“Regent Luxury Group, part of Carlson Companies, chose Sesame Software to move data between our data warehouses and Salesforce. Sesame Software has been pivotal for sharing data between our Operational Data Stores and Salesforce, with multiple feeds syncing daily. This gives our Field Sales teams up-to-date information for customers and travel agents. Integrating data from all sources was a challenge, and Sesame Software solved it. Our reliance on Salesforce has grown steadily, and more teams are adopting it for sales and marketing.”

“This is a cool product. We have some objects with huge data and all that data is now sitting in Oracle making the complex joins easy. This is increasing our team’s productivity and we are able to envision plenty of new avenues for building better integrations. Also, there were couple of reports that timed out in Salesforce but now that we have them configured in Oracle the performance of the report is also better and we do not have to worry about the governor limits any more.”

“Sesame Software has improved our Salesforce.com productivity, enabling a seamless integration between our existing applications and Salesforce data. Sesame Software made it easy to share the ownership of data between Salesforce and in-house software applications.”

“Sesame Software is a key factor in our success as a Salesforce customer. As great as cloud computing and services are; there are times when you want data on the ground where you can access it for reporting, BI, data feeds for other systems, and as a mechanism to update data in the cloud. There are so many other uses as well. Sesame Software is a key factor in our success as a Salesforce customer. I do not recommend too many products, but I have no problem recommending this one.”

“We are an international company in the finance area and we use Sesame Software now in Europe (in future for APAC as well) for one year to integrate our MIS system. In addition we create Adhoc-queries for our users with SQL. Our development department is placed in Germany. We exchange Company / Asset data between salesforce and our MIS system every day in high number (30,000 companies / about 100,000 assets). The system runs very well and in addition we have a very good support from Sesame Software. Every question we ask will be answer very fast despite of the time difference we have.”

“An easy to use, install and maintain ETL solution. Good and friendly support and fast response time. We use the export for backup to a Hyperion db and report in a way that is not possible from Salesforce (yet). Happy customers since 2008!”

“Sesame Software was the only application we found that was capable of migrating data from one Salesforce instance to another while maintaining the complex relationships between the various objects, including polymorphic id fields such as whoId, whatId, etc. The challenge here is that you don’t know the values of the inserted ids until the time of insertion. So, for instance, you need to wait until you migrate the account records until you can prepare the value of the Contact. AccountId field. This is even more complicated when you consider that you may have account lookup fields in multiple places as custom fields, even on custom objects. Multiply this problem by the total number of cross-object relationships (lookup or master-detail), including all custom objects, and you have a nightmare of a problem. Sesame Software automatically detects these relationships and generates the database triggers necessary to map the old IDs to the new IDs that are derived upon insertion.”

“I knew that I could dramatically improve productivity and reduce costs by moving Junior Statesmen Foundation to Salesforce. There was only one thing missing: a flexible, affordable customer portal. Sesame Software solved the problem. They now have a Customer Portal product that builds on their Sesame Software product. We use it to expose Contact, Opportunity, and Product options to our members, and now we are using it with custom objects as well. We have been using the portal for three months now, and both the product and support are great.”

“Having Sesame Software is a must if you have Salesforce. It has helped us to have a live copy of all our Salesforce data onsite so we could have a backup in case someone deleted data accidentally. We have had to restore an entire account with all associated data, and it worked flawlessly. Additionally, having the data onsite in our DB servers allows us to do consolidated reporting with other classic databases. Having Sesame Software is a must if you have Salesforce. The DB Server can be on almost any type of platform, and it works extremely well very little focus time to keep it running.”

“As DBA I can manage this environment using only myself to do so. Sesame Software set up was less than an hour, what was intended to be a test soon became production and has been able to keep up with the business. The translation between Salesforce and Oracle is facilitated by having to know nothing more than that object name to start the data exchange. It even provides schema reports that I provide to the business as well. Whether it be objects far more complex than necessary or new applications like ServiceMax, I am able to get the business analysts the data they need, when and where they want it. Also when massive loads are needed, Sesame Software is there to load the data. The only effort spent is to say what I need and then going to get it. As DBA I can manage this environment using only myself to do so. The support is perfect.”

“We initially needed a backup solution for our Salesforce.com development but knew we would need to expand this to enable data replication to our data warehouse and other internal systems. It was straight forward to setup and configure, and has been found to be extremely reliable. I would recommend this product based on our experience so far.”

“When we first implemented Salesforce, we were loading data via a manual process by providing flat files from the source system and using human intervention. Not only was this process unstable, a typical load would take over 24 hours to complete. Implementing Sesame Software not only reduced our data loads into Salesforce to between 7-8 hours, and it is extremely stable. We have been using the tool for over 6 months, and it runs smoothly on a daily basis. Pros: Reliable, Simple, Implementation Ease of Use, Reasonable Cost, Excellent Support Cons: None If you are looking for a tool to integrate with Salesforce, Sesame Software is an excellent option.”

“We have been very happy with Sesame Software, specially their real-time sync option. We got SS to solve a specific problem which was meant to overcome some of the governor limits in Salesforce. Since, the usage of this software has expanded astronomically and we have been using this as an operational element to extract data for reports, pump data into Salesforce to name a few. We have been very happy with Sesame Software, specially their real-time sync option.”