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Salesforce Backup and Recovery
Core
Our basic plan, with essential features built for medium size businesses.- Automated Daily Backup
- Smart Data Restore Tools
- Smart Compare Tools
- Auditing
- Multi-Org Management
- API Access
- Data Export
- Find/Search Functionality
- Unlimited # of Business Units
- Unlimited Retention of Backups
- Secure Connection to Storage
- SSO Integration
- Bring Your Own Key (Encryption)
- Customer Success Package
- Proactive Smart Alerts
- 1 Sandbox Backup
Professional
Our advanced plan, with enhanced features for large businesses.- All Core Features, plus:
- GDPR Compliance
- 2 Sandbox Backups
- Metadata Restore
- Bring Your Own Storage (AWS)
Enterprise
Our premium plan, offering top-level features for large organizations.- All Professional Features, plus:
- Sandbox Seeding
- Sandbox Anonymization
- High Frequency Backup
- Bring Your Own Key or Key Management System (AWS)
- Customer Success Premier Plus Package
- Technical Account Manager
| Feature | Core | Professional | Enterprise |
|---|---|---|---|
| Automated Daily Backup ℹ︎Automatically backs up your data every day to ensure protection against loss. | ✓ | ✓ | ✓ |
| Smart Data Restore Tools ℹ︎Provides advanced tools to restore data quickly and accurately. | ✓ | ✓ | ✓ |
| Smart Compare Tools ℹ︎Tools that allow you to compare different data sets for discrepancies. | ✓ | ✓ | ✓ |
| Auditing ℹ︎Tracks and logs system activities for compliance and security auditing. | ✓ | ✓ | ✓ |
| Multi-Org Management ℹ︎Manage multiple organizations from a single dashboard for improved efficiency. | ✓ | ✓ | ✓ |
| API Access ℹ︎Access to a set of APIs to integrate the service with other systems. | ✓ | ✓ | ✓ |
| Data Export ℹ︎Allows you to export data in various formats for external use. | ✓ | ✓ | ✓ |
| Find - Search Functionality ℹ︎Robust search functionality to quickly find specific data or resources. | ✓ | ✓ | ✓ |
| Unlimited Number of Business Units ℹ︎No restrictions on the number of business units that can be managed. | ✓ | ✓ | ✓ |
| Unlimited Retention of Daily Backups ℹ︎Store an unlimited number of daily backups for as long as needed. | ✓ | ✓ | ✓ |
| Unlimited Retention of Monthly Backups ℹ︎Store an unlimited number of monthly backups, providing long-term data protection. | ✓ | ✓ | ✓ |
| Secure Connection to Customer-provided Storage ℹ︎Ensure secure data transfer to storage systems provided by the customer. | ✓ | ✓ | ✓ |
| SSO Integration (LDAP, SAML, & SSO) ℹ︎Single Sign-On integration to simplify authentication across multiple platforms. | ✓ | ✓ | ✓ |
| Bring Your Own Key (Encryption) ℹ︎Encrypt your data using your own encryption keys for enhanced security. | ✓ | ✓ | ✓ |
| Customer Success - Standard Package ℹ︎A basic customer support package offering assistance with common issues. | ✓ | ✓ | ✓ |
| GDPR Compliance ℹ︎Ensures that your system complies with GDPR regulations for data privacy. | ✓ | ✓ | |
| HIPAA Compliant BAA ℹ︎Provides a Business Associate Agreement (BAA) for HIPAA compliance in healthcare systems. | ✓ | ✓ | ✓ |
| Proactive Smart Alerts ℹ︎Receive proactive alerts about potential issues before they escalate. | ✓ | ✓ | ✓ |
| Sandbox Backup (Number of Sandboxes) ℹ︎The number of sandbox environments available for testing and development. | 1 | 2 | 2 |
| Metadata Restore ℹ︎Restore only the metadata of your data without restoring the full dataset. | ✓ | ✓ | |
| Sandbox Seeding ℹ︎Pre-populate your sandbox environment with real or simulated data for testing. | ✓ | ||
| Sandbox Anonymization ℹ︎Anonymize sensitive data in sandboxes to protect privacy during testing. | ✓ | ||
| Blockchain Verify ℹ︎Verifies the integrity of data using blockchain technology (add-on feature). | Add-on ($) | ||
| High Frequency Backup ℹ︎The frequency of backups per day, ranging from one to unlimited. | 1 backup/day | 4 backups/day | Unlimited |
| Bring Your Own Key or Key Management System (AWS) ℹ︎Integrate AWS-managed encryption keys or your own key management system (add-on feature). | Add-on ($) | Add-on ($) | ✓ |
| Bring Your Own Storage (AWS) ℹ︎Use your own AWS storage for data backups (add-on feature). | Add-on ($) | ✓ | ✓ |
| Customer Success Premier Package ℹ︎A premium customer support package offering faster response times and personalized service. | Add-on ($) | ✓ | ✓ |
| Customer Success Premier Plus Package ℹ︎An enhanced version of the Premier Package with dedicated account management and priority support. | Add-on ($) | ✓ | |
| Technical Account Manager ℹ︎Dedicated technical account manager for strategic support and guidance (add-on feature). | Add-on ($) | ✓ |
Still Have Questions? We’re Here to Help!
Choosing the right backup and recovery solution is critical for protecting your Salesforce data. Whether you need help selecting a plan or want to see our platform in action, our team is ready to assist.
Frequently Asked Questions
Do you have a trial version available?
We do! Sesame Software provides a 2 week trial for on-premise deployment requests. The product is installed on a webinar with our support staff assisting, and you will get relevant training on the spot.
How quickly can your solution be implemented/activated?
Very quickly! You can be up and running within 30 minutes. For the on-premise deployment, you’ll need:
- a computer with 16GB RAM and a 4-core processor
- either Windows or UNIX
- a UTF-8 character set database
- The cloud deployment option is set up within hours of signing a contract
Does your solution offer cloud and/or on-premise backup storage options?
Yes, both cloud and/or on-premise backup storage options are offered! We have the only product that offers both on-premise and Cloud deployment for backup and recovery!
What impact does the replication have on system or user functionality on the Salesforce platform?
There is no impact! Salesforce is a multi-tenant environment, and each API server is shared with thousands of their customers, so the net impact of replication on overall system load and performance is negligible.
What platforms can be used to deploy the software?
Our product is a Java application, which makes it cross-platform! Deployment options include:
- on-premise servers and personal computers, including Windows, Mac, and UNIX
- Amazon AWS
- Microsoft Cloud
- any cloud computing environment where you have access to install Java and Tomcat
What level of auditability does your solution provide for the backup?
The product will send you a daily log showing the records copied per object and whether added, updated, and deleted. There are also reject logs if record-level errors happen. You have access to these logs in the on-premise deployment option.