Sesame Software’s customers have been backing up and recovering their Salesforce data since 2004 with Relational Junction for Salesforce. Using their own internal servers has given them the ability to handle not only their data compliance issues, but to use that data for reporting and as a data integration hub.
Many Salesforce.com customers do not need on-premise data warehouse or integration, but do want a comprehensive service to handle the backup and recovery of their Salesforce data. They just want something that works, without having to bother with monitoring, management, or training. They want to be able to get their data recovered in an emergency without making things worse because they didn’t understand what was involved.
Several solution providers take a daily snapshot of your Salesforce data. This can be unreliable in attempting to copy all the data every time, and doesn't handle data changed in the morning if you have to recover it in the afternoon. If you’re using one of these providers, you might be surprised to find out what doesn’t actually get backed up.
Recovery solutions typically provide you with text files of your data, making the actual recovery your problem to solve. Sesame Software is here to provide you with a better option. We now offer a Cloud Backup and Recovery service for Salesforce.com customers, using Relational Junction for Salesforce as the underlying technology. Sesame Software will perform an incremental backup of your Salesforce data throughout the day – not just once a day – and keep every version of every record so that we can recover any data back to any point in time. Only new and changed records are copied after the initial backup, so it’s very efficient.
Recovery is literally a one-button process. Dial our Professional Services team, who will perform the recovery for you -- professionally, expeditiously, and without you having to worry about learning something new in a moment of crisis. There is nothing for you to monitor or learn. We do everything.
Sesame Software has partnered with IBM Bluemix for the secure infrastructure behind the Relational Junction Cloud Backup and Recovery Service for Salesforce. Any one of 30 international data centers can be provisioned based on international privacy laws, with the primary data center in Dallas, Texas.
Sesame Software’s U.S.-based professional services team monitors the backups and is available 7x24x365 to perform recovery of all or part of your data. They can recover individual fields on individual records to any point in time since the backups were started. The recovery can be as granular or as comprehensive as you need. All of this will be done in a consultative manner, with our full and mutual understanding of the circumstances surrounding the data loss or corruption, and agreement on what needs to be done to recover the information. In the heat of a data loss, the last thing you want is to have to learn a new tool, or learn that you are missing backups. All backups are audited on a weekly basis, and you are provided a daily report of records copied per Salesforce object.
Plans include monthly and annual contracts, with no commitment on your part.
Yes, I’m interested. Please give me a price quote.