Customer Case Study: Rackspace


  • Integrate Customer and asset information contained within with customer support, incident management, billing, and accounting applications.
    Provide a stable integration platform.



  • Relational Junction
  • data replication to a relational database
  • Custom integration using Relational Junction ETL with existing custom and package solutions., using the Relational Junction schema as a bridge.


  • Consistent view of customer data in internal systems an in
  • Flexibility to plug in best of breed applications as well as home-grown systems.
  • Minimal investment in resources
  • Rock-stable and reliable integrated systems