Customer Case Study: JBoss

Challenge

  • Prior to acquisition by RedHat, JBoss needed a high-performance high-availability customer portal. Salesforce API programming did not provide the levels of performance, ease of development, and availability required by heavy web site volume.

Solution


 

  • Salesforce Customer Portal using Relational Junction
  • Bi-directional integration of JBoss Salesforce.com customer information to a MySQL database.
  • Custom web application using native SQL access to the MySQL database for the JBoss customer portal.

Results

  • Consistent view of customer data in both Salesforce.com and the portal database.
  • Rapid development of a sophisticated customer portal.
  • High performance.
  • High availability.