Customer Case Study: Enernoc

Challenge

  • EnerNOC, Inc. is a leading developer and provider of clean and intelligent power solutions to commercial, institutional, and industrial customers, as well as electric power grid operators and utilities. Technology-enabled demand response and energy management solutions help optimize the balance of electric supply and demand.
  • Provide integration of Customer information contained within Salesforce.com and various internal systems to support real-time customer service and alerts.
  • Provide a Business Intelligence reporting platform on a relational database
  • Calculate financials from data within Salesforce and integrate customers, payables, and receivables with Epicor financial system.

Solution


 

  • Relational Junction provides Salesforce.com data replication for reporting warehouses
  • Integration with internal applications using SQL database technology
    Integration with Epicor ERP system for financial

Results

  • Up-to-date information in CRM data provides timely information for business response.
  • Consistent view of Salesforce data in a reporting database.
  • Savings in development and maintenance time using off the self software.